bryanross11

I heard that Geek Squad doesnt actually do the more difficult work on the computers, they just send it to another repair company to deal with. Is this true? Or does Geek Squad actually do the repairs?

Makes sense, my sister's laptop battery was sent out to "service" for almost a month because the dumbasses at Geek Squad didnt know what to do with it, seemed a bit ridiculous. Thanks for responding :)