irregularchoices

My local dominos is horrific! A couple of time my husband and I have said "meh, we'll give them another chance" and every time they've been awful. We've had undercooked pizza (the base was still doughy in the middle), a pizza with no cheese, we've had missing items and once cancelled an order after waiting 3 hours! When we complain their attitude is "bad luck!" - they have told me to throw away food if I'm not happy with the quality of it, when I complained about missing items I was told I was lucky they delivered anything...!

I know it's a franchise, but surely this kind of customer service is brand damaging? There doesn't seem to be any channel to complain about a store...

Congratulations! Neuro rehab is such a huge mountain to climb. You've done so well!

My dad had a huge haemorrhage following brain surgery in May 2013. He is paralyzed down the right side, has no short term memory and can't talk. Depression seems to have taken away any inclination he has to progress in rehab. How did you find the right mindset to overcome your challenges and how did the people around you help with that?