topman213

Sorry that was a bit unclear, if it had been iced tea, soda or water sure refills are complimentary. But he was having wine and obviously can't refill those for free haha

One time I was working on the outdoor restaurant during the summer and one man asked me if I could turn off the space heaters (we have them for the winter, but just leave them there off in the summer). I had to tell him that he was experiencing the warmth from the sun and there was nothing I could do about it. After about 30 minutes I noticed him yelling at our hostess because the food was taking so long (The average wait time is about 30 minutes for lunch). When I brought the food over he started telling me he deserved free drink refills for the wait, which I denied him. He asked to see the manager and she said the same thing. In the end, no tip and I will remember as the douche bag of all douche bags

1. Taylor Swift, Conan, Honey Boo Boo, Senator Blumenthal and lots more
2. The property is on the beach and looks out at the ocean, someone once asked what lake it was
3. $200 on a $1200 ticket

A big thing we are told is what people always want is more time. Our goal is to do anything save you time so you can do stuff you want to do on your vacation. For example, if someone asks about shopping nearby we don't just tell them or send them down from their room for a map. We will program in the destination on the GPS for their car if they have one and bring a brochure up to their room while they get ready. That's kind of a bad example for a B&B because I would never expect that to be done, but you can get the idea. You would be surprised how memorable an experience can be for someone if you went out of your way and took your time to save them time. Maybe if you saw someone was running low on toothpaste and you had a new tube waiting for them when they got back. Or if a little girl has a stuffed rabbit and you bring her a plate of carrots and celery. It might sound weird, but you just did something the parents will think is adorable and you bought the parents some time because the child is occupied playing with the rabbit.

Just say you know this guy on reddit and they should give you the Penthouse Suite free of charge!