tweezer82

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I have to ask because I deal with a crap load of UPS Store complaints.

Why the hell are some of these locations so inconsistent, and frankly, awful?? I've heard everything from clerks forcing fees to pick up a My Choice package (after the customer already paid UPS a fee to reroute it there), tricking customers into buying materials or services they didn't need or were not told they'd be charged for, going MIA with claim issues, failing to adequately ship international packages with the needed customs documents, not being open on clearly posted hours, incorrectly denying GSRs, etc.

Your store might be one of the good ones, but a lot of people don't know UPS Stores are independently owned franchises and have little corporate oversight. It's... Aggravating. /end rant.

That was meant for OP, sorry.