Mommy_geek

Their return shipping to the US is insane as well. I received a really nice gift set for Christmas, but it was a shower set, and I wanted the one that has tons of bath bombs, so I called them, and they said, "No problem, send it back to us in Canada, and we'll send you the set you want." So, I got the address, went to UPS, and they say, ok, sure, it'll be $69.56 to ship this tiny little package to Canada. And I was taken aback! It had something to do with international shipping. So, I obviously didn't ship my gift, which was only worth about $75 back to them, I called and complained, told them about the insane pricing and asked if I could just ship it to the store in Chicago or something, they said that it had to go back to corporate, but they would send me a shipping label, and all was good. However, it still seems crazy to me that they wouldn't let it just go somewhere in the states. I'm sure they get a deal on international shipping rates, but damn! It makes it hard to return things to them. I still absolutely love their products though! :-)

It did! And I truly am a BIG fan of LUSH. I spent $250.00 during December to buy presents for friends and family. I love their products, their message, and their "vibe". The people in customer service and in their stores are always really friendly and helpful. I think, overall, it's the best large scale bath company I've ever found. P.S. I love that the packing peanuts they use are colorful and smell amazing!

Oh well then good luck! You should go for it, if the pay is better. :-) And, if you worked there, you could get tons of those packing peanuts and put them in cool jars as air-fresheners. Lol, seriously, every time I order from them I think, "If I just had about 2lbs of these things I could make some really cool decorations that smell awesome."