meatwad75892

Hi Alan, huge fan here!

What is your biggest fear?

Hi, thank you for dropping by! I am a proud Moto 360 owner, and I love absolutely love it!

My question: Could you comment on the seemingly higher-than-normal amount of watches out there coming up with cracked backs due to pressure from the stock band, as well as stuck pixels on the display? Is Motorola aware of the design flaw and addressing it? Is there a known manufacturing issue that sent out a limited amount of defective displays that Motorola is aware of and addressing? Are you personally aware of these problems at all?

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Epilogue to the question:

I completely understand that with 1st generation products, things happen. Defects can occur, engineering oversights happen. But the seemingly frequent occurrences with these devices are rather troubling to those of us who jumped onboard as initial adopters of Motorola wearables, and many of us are worried about longevity.

With a quick search online, you can easily find many, many people with either cracked backs or stuck pixels on their watch, and several replacements with stuck pixels, often with even more than the last. /r/moto360 alone has a novella of pixel issues and cracked backs, let alone the others on XDA, any of the popular Android blogs, Motorola forums, etc. For a product that was so heavily touted as a premium product, there sure are a lot of QC issues going on. And as product manager, I would assume you'd like to be on top of this.

I myself had to go through 4 replacements before receiving one defect-free, meaning it was not until receiving watch #5 that I had a satisfactory product. The several-week-long experience is chronicled in the Moto forums: https://forums.motorola.com/posts/a48f040254?page=1 I hardly believe that I'm that lucky to get rare defects so consistently.

Thoughts?

Later on his Facebook or Twitter:

"This is a TERRIFIC AMA." -Barkingpanther

And correct the President's grammar.

With all due respect, this is the simplified answer that I usually see from people that have not much more than a layman's understanding of the subject. So hearing it from you makes it a bit more... worrisome.

Often in other subreddits I peruse, some others with supposed backgrounds in the industry claim that modern grids are a bit resilient than these knee-jerk doomsday reactions would have one believe. One of many, many examples here: https://www.reddit.com/r/askscience/comments/6uh5or/how_vulnerable_are_we_to_a_large_solar_flare/dltf6lb/?st=juu1qrwk&sh=b28064e4

What would you say in response to that?